BePaintStore
Faq
Ordering, Shipping & More
Do you ship worldwide?
Yes we do! Shipping time is about 7-12 days depends on your country.
What is your average turnaround time?
- If you are ordering a pre-made product, it will be shipped the next working day.
- If the product is made to order, our turnaround time can be up to 7 days.
If you are looking to place an order with us, but need them for a specific date, please get in touch with us via email to discuss.
What are my payment options?
We accept all major debit and credit cards. We also accept PayPal & Apple Pay, along with buy now pay later options Klarna & LayBuy.
How do I know if my order has been shipped?
You will receive a dispatch confirmation via email to notify you that your order has been shipped which will also include your tracking details. You will also receive a text message when your package is out for delivery with a delivery window.
How should I clean my customs?
We would not suggest the use of a washing machine. We recommend a bristle brush and we are yet to find a trainer cleaner product that doesn't work!
Our paint is crack and water resistant but for extra protection we suggest Protection Spray.
To help prevent creasing we recommend Crease Preventers and Shoe Trees.
Is the paint durable?
Yes! The paint is crack, water resistant and 100% wearable, however damage can be caused through misuse.
If I order the wrong size, can I get a refund or exchange?
As all of our customs are made to order, we do not offer refunds or exchanges so please be sure of your size before placing an order.
Can I request my own design?
Yes! Simply fill out the contact form to arrange your own design!